7 Workplace Etiquette Tips to Build Stronger Relationships

Harvard Business Review
Harvard Business Review
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Published 2021-12-06
If you've ever wondered why some colleagues tend to be particularly well liked and well respected, try these techniques for subtly improving your interactions with others.

00:00 Why bother with work etiquette?
00:48 Tip #1: Teach colleagues how to fish
01:20 Tip #2: Update signature with OOO
02:20 Tip #3: Schedule emails around holidays
02:57 Tip #4: Share access before meeting
03:48 Tip #5: Last minute meeting re-schedules
04:30 Tip #6: Follow up strategically
05:10 Tip #7: Say no without burning bridges

In this HBR collaboration with YouTube creator Jeff Su (youtube.com/c/JeffSu), you'll learn how to earn respect, build trust, and ultimately be liked at work--all by being a little more mindful of your colleagues.

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All Comments (21)
  • @JeffSu
    Thanks for having me again HBR 😁
  • @wendyjiller2548
    Bro, you are not only extremely hilarious, you are crazy practical. Love your channel and your vibe, keep it up!
  • @bingbinghe3578
    Thanks HBR ,very useful！Jeff is like an angel in offer productivity tips and inspiration！
  • @ianpatrick23
    I'm definitely going to implement ALL of these. Thank you!
  • @niceandcurly
    Great tips, Jeff. Thank you :) Also, 02:32 you've got a chat with J.K. Rowling in your calendar!! I'm so jealous!
  • @jennchun
    Jeff, I'm happy to see you again at HBR, the channel that introduced me to you. 😁 My favorite so far has been Tip #2, but I'll try to see if I can implement others as well.
  • @ivanocj
    Satya @ Nutella made me laugh hard and I really don't know why!!
  • @nsp477
    Here's another couple of tips you can learn from this video: 1) Don't wave your hands on the other person's face (or, if Zoom, on the camera) with every other word you say as if you were high on Red Bull. 2) Excessive pleasantries can make you sound sarcastic, especially in an email where the recipient has no other clues as to what the tone of the sender is. This creates the opposite effect to what you intended.
  • @juaniravaioli
    I want to share another tip about audio messages via WhatsApp: it is so annoying to receive an audio message (worse if it's a long one) without any clarification. So my etiquette is simple: before the audio, I write the subject of the message and if it is urgent or not. For example: "Hi, about the last meeting, not urgent" and after this message, I say what I need to say. A lot of people thank me because of this simple behavior.