Did Louis Vuitton “repair” or “store credit” my 10 yr old bag?? 🤷🏼‍♀️

@ednagarcia123 7 months ago

Wish they would make these again. I would buy this color in a heartbeat. Beautiful interior. LV is great they have exchanged a leather bag just because I didn’t use it. Love their customer service.

@Rockycrusher 2 months ago

THAT BAG IS GORGEOUS.

@jasminebaby3375 7 months ago

This is why I love LV. I stopped buying LV but their service is impeccable!! I took in my 8 years Artsy and while I was talking to the SA she told me have I notice the cracks on my bag. I thought I was wear and tear she goes no let me see what I can do. I got a store credit immediately. She wasn’t even my SA.

@katiemansfield973 7 months ago

It’s beautiful. I’m shocked they repaired it. You are the only one I’ve ever seen get a repair done with the Ikat.

@QueenKattz 6 months ago

LV Just repaired 2 of my Empriente leather bags for free. They melted too. The Citadine GM and the Lumineuse bags . I also had the empriente speedy and they bought that back and gave me a CURRENT price for it, and my Sofia Coppola melted as well and they also bought that bag back for a CURRENT price. Congrats on getting your beautiful bag back xx

@WenD1908 7 months ago

I kept waiting for you to say you got a message saying the bag couldn’t be fixed after all. It looks fabulous. LV did a great job on it, so glad to see you were pleased.

@debbieloes5903 7 months ago

So happy you discovered the problem and thrilled LV repaired it! I remember the video when you first purchased this. A beautiful bag. Happy New Year🎉

@handbagaddicted 7 months ago

I’m shook they did the right thing. I would have never thought. Congratulations!!!

@Stanleydragonjr 7 months ago

I had two NF light pink(rose blush) and Grand Bleu Mine both melted They took them back and gave me a credit,eventually a refund The handles melted and stained my walls I'm so happy you have this treasure, use it in the very best of health. I am currently using the insolate wallets that came with the collection,Blue and pink and they are still perfect and going strong using both,they still look new. Shame I wish I still had the NF they were beautiful. Happy New Year,Sending hugs XO MJ

@janetr5929 7 months ago

That’s why I love LV! The great customer service. Your bag is gorgeous! I’m so happy for you ❤

@makeupnmedicine 5 months ago

Wow! Never have I ever had such good luck/great experience. Congrats and thanks for sharing 🎉

@raeguilfoile1319 7 months ago

I audibly gasped when you pulled it out of the dust bag. I have followed you for years and have always loved this bag. Congratulations!!! 🩷

@liddymo 7 months ago

That’s amazing you were able to get all the leather replaced after all this time. I have the Neverfull GM Ikat in the desert rose and didn’t know anything about the melting issue. Hopefully my bag will stay in the condition it’s in.