How to Have a Difficult Conversation

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Published 2024-07-16
Need to have a difficult conversation, but you're not sure what to say or how to say it?

In this episode, I’m revealing 3 simple steps to confidently approach your next hard conversation. I'll guide you through the exact words to use, how to maintain your composure, and make sure your message is heard.

Plus, I share several phrases you must avoid to keep the conversation productive and respectful.

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All Comments (21)
  • @zxs7170
    “I need your help knowing how to feel about a comment you made” is such a great way to word it! It’s a genuine & peaceful way to go about a difficult situation. I love this one. Thank you so much for sharing your knowledge! 👍🏼🙏🏼
  • @kristine4225
    Wow!! I love how you break down the conversation! Thank you!!
  • @lynn8524
    All of your suggestions for handling difficult situations and people are so valuable.
  • @sringham32
    I love the one suggestion “I remember it differently” when someone is lying. I used it on my employee that was lying the other day and it made a different impact than when I said, yes I did train you on this before. Thanks Jefferson!
  • @mlcarey1000
    So powerful, clarifying & respectful. Thank you very much. You've helped increase my self-esteem & resilience. Life changing interpersonal skills.
  • @janb5488
    Thank you Jefferson, your training/coaching has changed my life. 😊
  • Awesome strategy. It is full of compassion as well and no underlying offensive motives. I imagine my next conversation as such.
  • @joensd
    Love listening to you. Great communication ideas and congratulations on your first podcast. Thanks for sharing your knowledge.
  • @speciallady96
    I always enjoy the insights you make thank you for making it more accessible.
  • I love this!! Communication can make or break anything! Your guidance for good communicatuon is invaluable. Thank you for taking the time to make these videos.
  • As a therapist & supervisor your videos not only help me but the people I serve. Thank you!!!!
  • Listening on Spotify, on the go too! Thank you from the bottom of my heart for helping me so much this past year! If anyone is a caregiver, and you have need of a family conversation about an elderly parent, this is gold!!!
  • @thibodeaux99
    As someone who is very blunt, it’s great to learn how to say things in a way that doesn’t ruffle feathers - even when I don’t mean to.
  • @maraolney4237
    The people have been waiting for this pod! Thank you! 🙏
  • I wish I had your wisdom in communication before I retired! Thank you!
  • @tlux2991
    Outstanding! I love this podcast format because the real example solidifies the concept. Thank you! ❤
  • This is so good. Ironically, I've been needing to have a difficult conversation with a family member and have been putting it off because I simply don't know where to begin. I'm going to try this strategy. Btw...I love your content, Jefferson! You talk about real issues that everyone deals with at some point in their life, then you provide real answers/suggestions. Thanks for sharing your wisdom 😊
  • @elbotoface
    Yeah!!!! This is so great! I'm so excited to listen to these and improve on communication. You are a gem, Jefferson!! Such a nice, giving guy! We all need the help to communicate better. ❤