Why is Chase Bank refusing to investigate check fraud?

Published 2024-01-17
A Mesa woman is out $10,000 after she said Chase Bank didn't investigate her $10,000 check being stolen by a scammer and changed.

For more Local News from KPHO: www.azfamily.com/
For more YouTube Content:    / @azfamily  

All Comments (21)
  • I tried to open an bank account under my company name and EIN but all the banks required my personal SSN.. Why can't they find these people is beyond me. The bank is look to shift the liability and are garbage.
  • @DLTonYT
    Hold corporations accountable for their actions
  • @noblelies
    Since banks are federally regulated, she needs to immediately file a complaint with the Consumer Financial Protection Bureau and the Federal Trade Commission.
  • @EricCanterra
    Chase has someone on the inside who's perpetrating this crime. I had a fake check that fortunately looked dissimilar to our actual checks nearly get through, but Chase caught it based on the different look of the check compared to our actual checks and sent me an email so I was able to stop it. The amount was similar to another check and the check number was within the scheme of my check run. The inside scammers have realized that their fake check needs to be nearly identical to the actual check so the Chase fraud software lets it through the system.
  • @altonsteel5145
    Used to be you could just cancel the check. They do make copies of it so get it and see who cashed it. I never rely on banks, I tracked down a guy who cashed a $500.00 check this way as soon as I mentioned the cops he payed it back.
  • Make sure the crime goes viral and prominently specify the bank's name. Mention attorneys. You'll get your money back.
  • @danf1862
    Low level management always ducks it up. You have to make enough noise to get the attention of folks that care about the reputation of their company.
  • @MayBeMe...
    CLEARLY all the writing on the check EXCEPT the signature was removed and rewritten by the thief...How is that NOT AN ALTERED CHECK???????????????????? Can't she sue or something? The bank hasn't a leg to stand on!!!!!!
  • @zootman525
    plot twist chase is the criminal. You have to "chase" them down and arrest them to get your money back.
  • @Lp0tr33
    Since the check was across multiple states, it could be a federal crime.
  • @condell1956
    Chase can bite it I'll never deal with that bank
  • @TheKenPrescott
    If that happens to me in my golden years, I will figure that life in prison is less of a punishment than a retirement plan.
  • @vynidalopes251
    If there's a paper trail, you can track it. Give it to a 15yr old. They'll figure it out in a heart bit!