CDK Global cyberattack still crippling car dealers

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Published 2024-07-01

American car dealers could lose nearly $1 billion due to an ongoing cyberattack on software provider CDK Global. Charles Carmakal, chief technology officer of Mandiant Consulting, the security consulting organization of Google Cloud, joins CBS News to discuss how the hack is crippling operations, and what can be done to prevent similar incidents from happening again.

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All Comments (21)

@boxedfridge7943 7 days ago

lol I have no sympathy for car dealers
@PhiLLyPhiLLz 7 days ago

My dealership is messed up too, I was there last week for service and we were doing everything by paper and Airdrop.
@bradhuffjr777 7 days ago

I had to buy a part from a local dealership so I could fix my own vehicle and it was an extra PITA and I literally got a handwritten receipt.
@user-zl1fz4qm3f 6 days ago

Stop using the stupid term "Threat Actors." Just say "Hackers!" omg...seriously
@rorytribbet6424 6 days ago

He really did not do a good job putting this stuff into laymen’s terms, coming from someone who works in cybersecurity. It’s important to really clearly communicate what the issues are and what people can do to defend against them, if you are too vague/assume the audience knows more then they do you miss the opportunity to hammer home the importance of taking these defensive measures.
@blueowlwill8754 6 days ago

Oh please
@angelinimartini 7 days ago

Outage with less car demand due to higher interest rates and high car prices… means we can likely get a heck of a deal.
@dreadfuldonkey 6 days ago

There is nothing that man can’t make that man can’t Hack , duh
@MrProTechHD 6 days ago

this is great
@elizzybeth54 8 hours ago

Well still down
@fakerrain 7 days ago

I feel like some USB drives were dropped and sales personnel just plugged those in... cyber security training doesn't seem like a high priority.
@NoShortsNoLossesEver 6 days ago

They need to be cleared by each state to reopen.
@gdt5430 6 days ago

Move back to Main Frame/Mini environments and use 3270 type terminals for access to the systems. Pretty hard to hack a system you can't get to from outside.
@Owjdnskoakansbskk 7 days ago

Several weeks is more than a month and pretty much the same thing as a few months.
@basedpinkcanary3624 7 days ago

CDK is back at some stores but not 100%
@cedmc6711 5 days ago

Use paper
@user-on7cu3uc7p 6 days ago

How can cars built in America cost 50k but I can get a Mitsubishi for 20k
@mybachhertzbaud3074 7 days ago

Keep your core business systems local and off the grid.🤔
@420clothingdesigns 5 days ago

Time to switch services lol not the only one out there
@jgarcia8320 6 days ago

This is a gift 🎁 dealership’s have been taking advantage of consumers for too long without government providing consumer protections especially during COVID times. Dealerships artificially inflated prices and called it “market Adjustment “ 😂 karma to the rescue 😂