San Francisco Is Teeming With Self-Driving Cars And It’s A Mess

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Published 2023-11-03
Self-driving cars without safety drivers behind the wheel have flooded San Francisco streets. In August, two of the leading autonomous vehicle companies, General Motors-owned Cruise and Alphabet-owned Waymo, were granted permission to expand operations, allowing people to hail a driverless car like an Uber. But the launch has been plagued with issues. In October, California’s Department of Motor Vehicles suspended Cruise’s permit to operate the company’s driverless fleet in the state, citing an incident in which a Cruise vehicle dragged a pedestrian for 20 feet after a collision. Cruise had been quickly expanding to other cities including Phoenix, Austin, Dallas, Houston and Miami, but the company paused driverless operations nationwide following the California suspension. Waymo is still operating robotaxis in San Francisco.

Before Cruise’s permit was revoked, CNBC’s Deirdre Bosa took a ride in one of its autonomous vehicles. She also gave Waymo a try and gives a comparison of the two very different rides. She also sat down with San Francisco city officials and Kyle Vogt, CEO of Cruise, to explore how the launch of robotaxis has been going for the city and what’s next.

Chapters:
00:00 — Introduction
03:30 — Robotaxis go driverless
09:10 — A rocky start
17:70 — Future expansion

Produced, shot and edited by: Andrew Evers
Reporter: Deirdre Bosa
Senior Field Producer: Laura Batchelor
Supervising Producer: Jeniece Pettitt
Additional camera: Sydney Boyo, Katie Brigham, Marc Ganley
Additional footage: Cruise, Waymo, Aurora, Zoox, Getty Images, NBC News

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San Francisco Is Teeming With Self-Driving Cars And It’s A Mess

All Comments (21)
  • @thebigwarthog
    It's baffling how US cities don't try to improve public transport instead of trying to increase cars on the road
  • @willrsan
    Self driving cars are an example of a technology where 90% of the problems have been solved but the other 10% is going to take decades if at all.
  • @andybrice2711
    I think it's reasonable that emergency services should be given a "master key" so they can jump into any autonomous taxi and move it.
  • @UsLay1
    Her "He kicked the car, he just spat on the car." Customer service "Do you feel safe?" Her "yes" this must happen alot in san fransico.
  • @rok1475
    Who is accepting legal responsibility for a death of a person as a result of self-driving car impeding fire or ambulance service?
  • @buckbiro
    To be fair, driving in San Francisco is usually pretty similar to that first ride anyway. As a 10-year resident of SF, being stuck behind a jerk with their hazards on every 500 feet, some thug or vagrant spitting on your car or kicking it, and feeling generally uneasy about the next block is on par.
  • @orbatos
    The business pressure to push these should be a giant red flag. This is about saving money paying people not making the roads safer. Public transportation would be a much bigger effect on safety.
  • @matthew4694
    Who is asking for this technology exactly? Can we please just perfect the automatic sink, soap, and towel-dispenser situation in every bathroom everywhere first?
  • @badtastepub
    I saw one of these run a red light in Houston. No joke.
  • @lyndakorner2383
    Waymo uses proprietary technology that allows for human personnel to remotely control the vehicles in the rare case that the automated system needs help.
  • @GBiv78
    Drivers or AVs who drive "carefully" but are also largely oblivious of road conditions and don't drive well with traffic flows may cause collateral incidents or accidents that aren't counted in the safety statistics of that driver. Such as a driver getting confused and stopping dangerously may cause another car that then veers around it to get into an unnecessary crash. So I think saying these cars are safer because of their crash statistics when they're clearly being observed as driving badly and causing traffic interruptions is probably misleading
  • @kenjimiwa3739
    Thanks for this excellent reporting! I was curious about the latest in self driving cars.
  • @branflakee4257
    Nobody else thought that the guy arguing with the autonomous car was pure comedy!
  • @alotofmore
    That could have ended badly! Thanks for story&stay safe!
  • I Love that Deirdra is doing field reporting now! Seeing her on this report is a pleasant surprise! Can't wait to see you on the next one, Deirdra! 👍🏾👍🏾
  • @mattclark6482
    I was recently teaching my step-son how to drive. Almost none of my tutoring was about the general rules of driving, 99% of what I was teaching him was how to be prepared for the stupid stuff people might do. As a programmer myself, I don't see how you can make a proper self driving car without having a true artificial intelligence that can literally process thoughts (like a human) on it's own. Referring to a database of similar scenarios is never going to be sufficient because people can do some pretty random things
  • @WarrenSkipper
    It would be good if more emphasis was made in the differences between the two companies. All of the issues shown and discussed in this segment involved Cruise vehicles. They're the ones sprinting out the gate, who's permit was pulled and decided to slow down and pause operations. Meanwhile, Waymo has slowly and quietly operated under the radar, without incidents, which I think says a lot. Yes, both companies operate autonomous vehicles but I think comparing the two would be like night and day.
  • @hhch2
    16:58 - Cruise CEO goes "I think we are doing a great job there..." as they're showing a clip of their vehicle straddling between 2 lanes LOL.
  • @fr57ujf
    The fire chief is one of the most reasonable public officials I've ever listened to.