The Hybrid Worker Malaise

Published 2024-01-25
The era of hybrid work has spawned a new kind of office culture — one that has left many workers less connected and less happy than they have ever been.


Emma Goldberg, a business reporter covering workplace culture for The Times, explains how mixing remote and office work has created a malaise, as workers confront new challenges and navigate uncertainty, and employers engage in a wave of experiments.


Guest: Emma Goldberg (www.nytimes.com/by/emma-goldberg?smid=pc-thedaily) , a business reporter for The New York Times.


Background reading: 

• Emma Goldberg reflects on her evolving beat (www.nytimes.com/2023/10/08/insider/future-of-work-…) as tens of thousands of employees return to the office.
• From March: Office Mandates. Pickleball. Beer. What will make hybrid work stick? (www.nytimes.com/2023/03/02/business/hybrid-work-fr…)

For more information on today’s episode, visit nytimes.com/thedaily (nytimes.com/thedaily?smid=pc-thedaily) . Transcripts of each episode will be made available by the next workday. 

All Comments (17)
  • @amygirl9534
    There may be some personality correlates to who prefers working from home an who doesn’t. Extraverts are usually the managers and bosses, of course they have a different communication style. Introverts have always been passed over for promotions even in the office. It’s the same personality clashes playing out, now it’s just clearer who fits into what camp. Also I think employers should have to pay for transportation if they want people in the office so bad.
  • @acastsaca
    RTO and hybrid is silly/stupid for companies that do not need everyday in person contact. Every worker should unionize
  • @winwithwebbllc
    Great topic for discussion. The research and stats are insightful and of course there's not a cookie cutter approach here. I think it starts with WHO as in the LEADER, not the company you work for. For example my direct leader has a weekly in-person huddle where we all get to collaborate, connect and talk. That leader also sets the tone for cross-departmental collaboration, unique in-person events for team building and anything else that would be more beneficial to attend live vs virtual. I personally value the flexibility, independent work structure and ability to have both. It doesn't hurt as an extravert I schedule my own virtual networking connections too 😉
  • @lstefanucci880
    I recall a similar article a couple of years ago about people experiencing malaise from working from home full-time.
  • @fromcolorado3367
    I love working from home, but I do feel badly for people who have to work in person. I hope that someday we'll pay those who have to be in person more -- A LOT MORE! They have to pay for their car and they can't get things done on the side -- like laundry, walk the dog, meal prep, etc. I'd take a 30% decrease in pay to stay WFH -- it's worth that much to me, and I barely earn the median income even with a master's degree.
  • @TonySaysHello
    Just started this video, but I hope it's not about how sad we are that we're not going to an office everyday. That's a damn lie. I love being home in sweatpants.
  • @Ember-Rayne
    The older, pre-net people running things are less capable of developing digital relationships than their junior cohort. They are less capable of growth and change than the people they lead, and they should begin to retire and let tech continue to advance.
  • @jackoflava
    As a professional driver I'm simply baffled by this entire subject. Does any of this apply to the vast majority of workers who dont make high six-figure salaries and "collaborate" with their "team"?
  • @davidmiller11723
    Nobody wants to work in an office over home!! Anyone that says otherwise are just the owners that have their own schedule anyway
  • @otangclan
    Let workers choose if they want to be hybrid or remote. But pay the hybrid people more and make it clear they have better chances of career advancement as well.
  • @matthewswartz938
    BS, who paid to produce this propaganda. Working from home has made me infinitely happier, and given me a way better work/life balance. Working in a box for 4 hours? Sounds like a blast, enjoy.
  • @ili626
    Keep in mind: This episode is about the most privileged people in the world
  • @AsdrubaleRossi
    When possible, hybrid is just the best way: much better than fully remote and fully in the office. The tip to make it work is to have office days for each team, and try to coordinate with other teams that you work closely to. As a manager, you should know that trying to force people to be at the office every day pushes the best people away, and leaves you with only those who don't have a choice, or lack any kind of proactivity to find one.