The Problem With OneDrive Backup

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Published 2023-06-07
❌ OneDrive's backup function is broken. I'll explain why and what to do about it.

❌ OneDrive Backup? No thanks
The “Manage folder backup” option in OneDrive moves the contents of your Documents (and Desktop and Pictures) folder into the OneDrive folder. This can cause you to exceed your OneDrive storage limits. Turning the feature off isn’t enough to undo the damage.

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✅ Watch next ▶ Half a Dozen Uses for OneDrive ▶    • Half a Dozen Uses for OneDrive  

Chapters
0:00 OneDrive Backup Problem
0:38 What it's doing
1:30 What happens to your documents
3:00 Finding your documents folders
5:15 The cloud
8:10 Enabling OneDrive backup
11:30 OneDrive moves Documents
13:10 Data limits
15:00 Turn off backup
16:00 Where are your documents?
17:20 Putting everything back
18:20 The short explanation
21:00 Recommendation

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All Comments (21)
  • Confused is putting it lightly, furious is more suitable. For close to an hour I thought I had lost all my files. Thank you for your video.
  • @ac5aa
    Thanks for this video, Leo. Another nasty thing with OneDrive is when you have two computers, doing two completely different kinds of work, and yet OneDrive only allows for one desktop folder. It creates a big mess in a big hurry with icons for programs that you don’t use on each of the computers and other useless annoyances.
  • @susangabriel5579
    Thank you so much for explaining how One Drive works! I've been beside myself since I turned on backup thinking it was a good thing, and frantic after my business documents all disappeared! I didn't know what to do about it. I finally found them on One Drive, but when I worked on the documents on OneDrive (large Photoshop files or large MS Word docs), they were very slow and would stop frequently. So I started putting everything I was working on into the downloads folder for safekeeping. Yesterday I ordered a 5TB hard drive to handle my backups and I'm going to straighten out my files and turn off OneDrive forever. All it's done is take up precious time - and a lot of it - to manage my files. I am very disgusted with Microsoft for removing my files from my hard drive!! I thought they would be just backed up - not REMOVED!
  • @brucebuckeye
    This is such a bad idea on so many levels. To make matters worse there is no attempt to explain this concept to a user (except by Leo!) Thank you sir - this engineer finally has a grasp.
  • @jbourque6494
    If only everyone posting help videos online could be as clear as you. I finally understand how OneDrive works. THANK YOU !
  • @user-mc4sw4qs9d
    This is probably the best explanation I've ever seen on YouTube. You explained very clearly and precisely, and your speaking pace was slow enough to follow. Plus you showed on screen what is really happening and the consequence of actions Microsoft seem force you to take. Microsoft is not necessarily my friend. I thought I was loosing my mind looking for documents. Now I can create a plan to identify where my docs may exist. I'm afraid of finding out I may have lost documents by turning backup on, then turning it off. I recently had a problem with my hard drive, and the support staff told me they had never seen such a mess.
  • @IonidisIX
    Well done Leo. You are probably the only one explaining this confusing and very invasive application so well on yt.
  • @1keithesq
    OMG Leo. I was totally lost. Best 22 minutes I've spent in the last year. You saved me. You made it so easy, even I understand what's occurring. Thank you, thank you THANK YOU!
  • YOU HAVE NO IDEA how useful this is. I work in an Apple Macintosh environment, but we do have one Windows PC. I watched your video at the end of a long hard day and appreciated your slow deliberate clear explanation - especially as I do not know Windows at all. You have just saved us losing a clients files.
  • @user-hd3hn7pr1y
    There is little to add to what people have already said. You are a hero for providing such a clear explanation of this very confusing issue.
  • @kurtburkhardt5862
    Not being a computer expert, I didn't know how the One Drive hijacked my pictures and documents. I will figure how to shut this off. It has messed with my ability to store pictures or videos and has even locked out my e-mail account. F'n frustrating. I have tried to explain this to my wife and she doesn't have this problem as she uses Google and probably never turned on the cloud backup. Thanks for making this video and helping those of us who just want to store our files locally.
  • @jeffreyrh
    THANK YOU!!!!! I turned off backup thinking I didn't need it and ALL my desktop icons were gone! This was so confusing, but you cleared it up. Thanks again!
  • @falconhunter770
    Finally I understand one drive after several years. Everything described happened to me, confusion and frustration everywhere. Ask Leo. Well done.
  • @tommoore5351
    Many thanks Leo. My wife accidentally turned on one drive back up on her PC without realising the implications. I was then ‘called in’ to fix it and had no idea what had gone on until I watched your very informative video. Thanks again.
  • @epix8818
    Thanks Leo, so many videos out there about how amazing onedrive is and how easy it is to setup but you are the first one I have found who explains these pitfalls well and it takes away a lot of confusion! Even though I don’t like the way it is designed knowing how it works is essential if you want to make use of it. And why Microsoft doesn’t explain this better is very strange, the least they could do is give you warnings about the effects of turning the feature on or off so you can understand the consequences. Anyway, super helpful, thanks!
  • @davidchang6450
    Hey Leo, Your manner of explaining things is by far the clearest of any on the internet! Subscribed. Keep up the good work!
  • @bllacksalt
    Thank you, Sir Leo, for taking the time to create this video and clarify the feature of OneDrive cloud storage. While I was already familiar with the information you shared, I appreciate your dedication to helping others understand the topic better. Keep up the great work!
  • @spundot7971
    Thanks Leo, this is helpful information for understanding and using OneDrive. I have used OneDrive for years, but not with Backup turned on. I prefer to work in my local Documents folder and move things to the OneDrive folder for manual upload/backup. To facilitate this, I made a custom right click "Send to" link. I have different OneDrive folders, so I simply made corresponding right click "Send To" links pointing to each of the OneDrive folders I want to use. When I finish work at the end of the day, I right click the file I want to back up, and "Send To" to the OneDrive folder I want to use. It uploads to the cloud in the same folder structure. This may not work for everyone, but I've used this method for so long that it's second nature to me to back up, manually, at the end of the day. Thanks for the video!
  • @nickmartinSFX
    What an excellent explanation and demo. I was confused with what's been going on with my files but now it's crystal clear, thanks a lot Leo ! Subbed
  • @vjcina
    Leo, great explanation of a complex topic. I suspect if you have multiple computers logged into the same MS account and OneDrive Backup enabled on them things can get even more complex - but my head hurts trying to think about it.