EVE Online: What a "Shadow Disconnect" Looks Like

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Published 2023-10-11

Weird issue, the client will now and then just “shadow disconnect” (their may be an established term for what this is but I have yet to come across anyone whos had the same issue in the past which is a bit strange in of itself given how old the game is surely one would think there would be an old forum post or something somewhere but not that I've seen at least, so I've coined the phrase "shadow disconnect" as just like being "shadow banned" I'm effectively disconnected except I have no way of knowing when it happens or if there's even a specific cause which as you can imagine is INFINETLY worse than just being shown a popup saying you've lost connection and restarting the client as 99% of players reading this are well familiar with doing.) Even after it becomes apparent that the client is no longer "in the present" and effectively frozen and unresponsive (at some point I will start noticing things not working/updating/responding as they should (ex: I’ll try to drag ammo into a container and its “locked for unknown reason”, I could open things like the character sheet and market windows etc but just get empty or black windows, d scan cycling forever or the ship just landing and sitting at a gate) to restart the client you cant even just "x out" or "rightclick+close window" no you have to go into task manager and physically close the .exe process. At least with the “you lost connection” pop up type of disconnect your ship immediately e-warps and i can restart the client and be back in control within a minute or two tops no big deal usually but THIS? No THIS shit is absolutely going to get me killed I've already had a few close calls with it happening in Pochven and landing on stargates in lowsec with logoff timers and as you can see in this clip I've literally just landed in a Crimson Combat site which if you don't know the rats there tackle you and the only reason I survived this was I happened to be in a passive fit that was specifically designed to perma-tank full aggro. It would be nice if I knew what the fuck was actually causing this before I start losing ships due to shit i literally have ZERO control over.

All Comments (2)

@disekjoumoer 9 months ago

I had this for a while. It's a giant pain in the ass. While fighting Trig response fleets to werpost turrets, in abyssals, you name it. As you said, the only way you know it's happening is when things stop reacting normally. And the only way out is via task manager. The cause in my case was wifi. I switched wifi off completely on my laptop and now use only ethernet. Since then, the problem has mostly gone away. The reason being on wifi seems to cause this, is because the 5GHz band of 802.11AC/AX etc is also used by emergency services, weather radar and police. Wireless gear manufacturers have an agreement with them that they will automatically switch back to the older and slower 2.4GHz 802.11n band when those services are using the 5GHz band. Your laptop then experiences a change in wifi speed, and modern laptops don't see this as a disconnect, but the connection is temporarily disrupted, as Eve, i.e. CCP see this as you disappearing, even though you haven't. So, while you are trying to carry on, the connection is already faltering.