When you get pass the first TWO questions with customer support.

@slipknotmetalrockful 1年前

Speaking as a former customer service rep, there is no “specialist” we just transferred you to another regular rep with the same authority as us lol

@IHateBuns101 1年前

As a former call center rep, this is SO ACCURATE.

@AneXineohp 1年前

I never thought that the customer support guy would be having a panic attack at the same time I was, the more ya know.

@bewitching3763 1年前

"Don't touch it!" I would have dropped it if someone yelled at me like that over the phone 😆

@hogndog2339 1年前

“My good sir, I regret to inform you…” Fucking lost it here

@realproject1337 1年前

“That’s weird…” is the MOST ACCURATE customer service line ever..

@istaka1416 1年前

"I got transported to another world after calling the customer service" Sounds like a legit light novel title to me

@thefirstprime0124 1年前

I need part 2 that ending wtf

@Nferrno._. 1年前

As a previous worker in customer service there's an existential feeling of dread that fills your soul once your realize the customer is experiencing a problem completely foreign to the past 100+ calls you've answered in 2 suggestions 💀

@Ozymandias2x 1年前

I admire his restraint. He ALMOST threw his phone through the window, but pulled back. True strength.

@ZuluPoet 1年前

Caleb's technical support representative's face, after he asks, " Have you tried turning on the device using the power button?" is just priceless.

@holloworeo2233 1年前

1:33 "have you tried turning off your device and back on again?" "*Unintelligible noise*' Has me rolling for some reason lmao.

@maskedbadass6802 1年前

I honestly want a continuation to this to see exactly what he's "chosen" for.

@scyfon 1年前

As someone who used to work with tech support, can confirm - those two steps work 90% of the time and it gets a little scary when it doesn't lmao

@CalebCity 1年前

I forgot to add my outro man what?!!!!

@techmustard45 1年前

I once was on the phone with tech support and as soon as i told them my problem they hung up on me.

@thevorace 1年前

"I heard you have an issue with the device not turning on?" Specialist definitely wouldn't even know that much. Every transfer is a clean memory wipe of all your progress.

@inept1286 1年前

The fear I get when a customer comes through with a question that is not in the handbook is insane. Also yes we do transfer these customers to God as seen here.